Assistance for Royalty and Interest Owners
The sections below will help you manage your owner information and find answers to frequently asked questions. For any areas not covered below, please contact us, using one of the following options:
E-mail (PREFERRED): OwnerRelations@valenceoperating.comPlease be as detailed in your email, voicemail or letter as possible, providing Owner Name, Owner Number or last 4 digits of your SSN, and a Complete Description of the question, issue or concern.
Voicemail: Owner Relations Line: 832-644-6133
US Postal Mail
Owner Relations Department
Valence Operating Company
600 Rockmead Drive Ste 200
Kingwood, Texas 77339
EFFECTIVE JANUARY 1, 2026, VALENCE OPERATING COMPANY WILL MOVE TO ACH EXCLUSIVELY AND NO LONGER BE ISSUING PHYSICAL CHECKS.
ACH Form
Owner Information
Change owner address
To notify us of a change of address, select the option of your choice below:
Change owner name due to change in marital status
To notify us of a change to your name, please send a request in writing to:
Division Order Department
Valence Operating Company
600 Rockmead Ste 200
Kingwood, TX 77339
To validate your name change, attach copies of:
- Your Marriage Certificate/Divorce Decree or Your Driver's License showing your new name
- Your Social Security Number
For reasons of security, we do not make name changes based upon a telephone call.
Change of Ownership
Change due to death of owner
To transfer a deceased owner's interest to his/her heirs, you will need to notify Valence of the death. We will hold all revenues in suspense until we receive the necessary documentation to determine the proper heirs.
Download a Change of Ownership Information Packet and Forms
Please send the necessary forms and documentation to:
Owner Relations Department
Valence Operating Company
600 Rockmead Ste 200
Kingwood, TX 77339
Q. How long will it take to complete the transfer of ownership?
A. Our Division Order Department receives a huge volume of incoming correspondence and it is not uncommon to have 200 cases in various stages of processing. In general, we attempt to review cases on a “first come, first served” basis; however, failure to complete many cases in a timely manner result from a lack of documentation or other required information. Every attempt is made to complete the changes of ownership as quickly as possible.
Change due to sale of property
To transfer your interest in a property to another person or company, you will need to provide us with a copy of the recorded deed, assignment, Bill of Sale or other legal instrument used to convey the interest to the new owner.
Conveyance documents must be filed of record in the county(ies) where the well(s) are located. Please insure that the conveyance instrument specifies the legal description and the decimal interest of the property to be conveyed. If you do not have the specific property description, the unit description for the property may be used in its place.
Download County Clerk Instructions and Office List
In addition, you should provide, if possible, the name, address, telephone number and Social Security or Tax Identification number of each new owner.
Please send the necessary documents and information to:
Division Order Department
Valence Operating Company
600 Rockmead Ste 200
Kingwood, TX 77339
Q. How long will it take to complete the transfer of ownership?
A. Our Division Order Department receives a huge volume of incoming correspondence and it is not uncommon to have 200 cases in various stages of processing. In general, we attempt to review cases on a “first come, first served” basis; however, failure to complete many cases in a timely manner result from a lack of documentation or other required information. Every attempt is made to complete the changes of ownership as quickly as possible.
Change due to a Divorce Settlement
If you have been awarded royalty interest in a divorce settlement, you will need to send us a copy of your Divorce Decree, particularly the pages that address the distribution of any mineral or royalty interests, along with any new address information and your Social Security Number.
Please send the necessary documents and information to:
Owner Relations Department
Valence Operating Company
600 Rockmead Ste 200
Kingwood, TX 77339
Q. How long will it take to complete the transfer of ownership?
A. Our Division Order Department receives a huge volume of incoming correspondence and it is not uncommon to have 200 cases in various stages of processing. In general, we attempt to review cases on a “first come, first served” basis; however, failure to complete many cases in a timely manner result from a lack of documentation or other required information. Every attempt is made to complete the changes of ownership as quickly as possible.
Recover Unclaimed Property (Escheat Claim)
When there has been no interaction between Valence and an owner for a period of three years, any suspended funds are considered unclaimed or abandoned. Unclaimed funds are “escheated” to the state where the owner’s last known place of residence is located. Each state will retain the funds until a claim has been filed by the rightful owner or their heirs.
To locate and collect unclaimed funds, visit the National Association of Unclaimed Property Administrators’ (NAUPA) Web site at http://www.unclaimed.org/.
Royalties
Learn basic information about royalties and ownership
Q. What are Royalties?
A. Royalties are the mineral owner’s proportionate share of production as reserved in an oil and gas lease.
Q. What is a Division Order?
A. A Division Order is a document Valence issues that describes the property, the operator, the legal description, the Owner’s remittance address and tax ID information, if known, as well as the Owner’s decimal interest in the property. The Owner is asked to sign and return the original Division Order to Valence and the copy should be retained by the Owner for their records. Valence uses this information to remit proceeds to the owners in the well.
Q. What is the difference between a royalty owner and a working interest owner?
A. A royalty owner shares in production revenues, while a working interest owner shares in both production revenues and development and operating expenses.
Ask a question about my royalty check
To ask a question about your royalty check not covered on this page, please contact the Owner Relations Department:
Owner Relations Department
Valence Operating Company
600 Rockmead Ste 200
Kingwood, TX 77339
Phone: 832-644-6133
Fax: 832-644-7133
E-mail: OwnerRelations@valenceoperating.com
Obtain a copy of my check detail or joint interest billing statement
To obtain a copy of your check detail or joint interest billing statement, please send an email requesting this information to the Owner Relations Department at OwnerRelations@valenceoperating.com. You must include your Owner Number and current mailing address.
Find the amount of my next royalty check online
Our revenue system will allow owners access to their individual accounts online and we will not provide this information over the phone.
Your monthly payment may sometimes vary. Many factors contribute to your payment, including: market conditions, fluctuating commodity prices, regulatory or contractual changes, production volumes, seasonal conditions and well downtime.
Your payment differs from others in your family. This sometimes occurs because ownership between family members is not equal, because the individuals sign and return their division orders at different times or because some family members may own interest in other properties in addition to those commonly owned. Probably the most common reason for a difference in payment results from a lost or stale dated check being voided and the funds reissued, along with any current revenue.
Set up Direct Deposit of royalty checks
Valence Operating Company ACH.
Report missing or lost royalty check
Please do not report missing checks until the 10th day of the following month.
A replacement check will not be issued for a lost or missing check until we have been able to confirm that the check has not been cashed or presented for payment. Once the lost check has been voided, the funds will be placed back in the owner’s account and released for payment, along with any current revenue, during the next monthly checkwrite.
To notify us of a missing or lost check, select the option of your choice below:
Return stale (expired) royalty check
A royalty check, which has not been deposited within 90 days, is considered stale. Your bank will not normally accept a stale check for deposit.
Stale dated checks should be returned to our office. Funds will be reissued by check during the next monthly checkwrite.
Find out why my royalty payments are suspended
For your protection, payments are suspended upon a title dispute, the assignment of interest, notice of death, transfer of property, or in the event of a bad or unknown address. Keeping your information current can prevent this inconvenience. To update your ownership information please see the "Ownership Information" section above.
Find out when I will receive my royalty check
Royalty checks are printed on or around the 25th day of each month. Once the checks have been printed, it takes another 2-3 days for them to be mailed. Please do not inquire about possible lost checks until the 20th of the following month. After mailing, it may take an additional 2-3 days for delivery depending upon the postal service in your area.
Use Valence Operating Company's ACH for faster deposits.
Receive my 1099 Miscellaneous Income Statement
Federal law requires that 1099 statements be mailed by January 31st of each year. Royalty interest owners receiving more than $10, and working interest owners receiving more than $600, annually, will be issued an IRS Form 1099, which summarizes your total payments and tax withholdings for the previous year. A copy of these statements may be obtained by contacting the Owner Relations Department, in writing or by email, ONLY.
Owner Relations Department
Valence Operating Company
600 Rockmead Ste 200
Kingwood, TX 77339
Phone: 832-644-6133
Fax: 832-644-7133
E-mail: OwnerRelations@valenceoperating.com

